Timo`s Pizza & Shawarma

The food is delicious when it’s given correctly. 3 out of the 5 times I’ve ordered here the food order was wrong or missing items. Every time except this time (I’ve given up because I don’t get anywhere when I call) it feels like your lying about what your calling about and the last time I called the guy simply said oh well just get a refund on Uber eats acting like he didn’t care at all so pretty much my child had nothing to eat because they didn’t want to fix the issue. Dominoes recently they messed up my order and sent a person to rectify the issue by bringing the fixed pizza and I had to give the wrong one back. I don’t care about a refund I want the food I ordered and expected. Do better with your customer service and pay attention to what people are ordering specially since you guys keep messing up orders I’m sure I’m not the only one if this has happened to me several times. FIX THE ISSUE! If you mess it up fix the problem if you want to keep customers. Messed up an item or didn’t provide it… make the item correct or provide the item have YOUR DRIVER since I already tipped and paid someone to bring my food the CORRECT WAY to fix the issue.

Second time ordering from here and The food is great and delivery doesn’t take long. Can’t wait to order more I had to edit —— I am usually scared to order Alfredo pastas because most places they are always dry. This is the only place that makes Alfredo pastas the way I like it.. cheesy and with sauce.. I just tried their fried Mac and Cheese today and 10/10 would recommend!!! Adding that one to my go to list. Timo’s Please don’t change ❤️❤️

I received a menu brochure in the mail last week & being in Dartmouth, I only knew of 2 places that deliver & I was tired of both, esp price increase vs consistency. After looking through the menu, I decided to give it a try after having oral surgery & Def not cooking, lol! I got the softest item i could (Tuna sub W provolone & lettuce) & cheese pizza for the family. I was pleasantly surprised to see how BIG the pizza was & that the sub COMES WITH fries!! Sub was delicious, bread was so soft I had no issues, the pizza was fantastic (altho I only had a bite, too hard to manage after oral surgery, lol) The sub was big enough that half filled me & will make a great lunch tmrw, especially where I'm SURE I'll be sore. My son was loving how big the pizza was & ate 3/4 of it on his own 😂 so I know it was good! It was also cooked to perfection & not at all overdone! Phone order was a bit difficult on my end only bc again, surgery made it awkward to speak clearly, lol, but we got through it & they had patience & was very understanding! They called when having difficulty finding me, but that happens often as my bldg is hard to see from the road & the weather was not great, but we got him here! I will absolutely be ordering here again as soon as I heal so I can order what I REALLY want, chx quesadilla, grilled chx salad, the list is endless to be honest, lol! See ya soon!